Privacy Policy

JRM Medical Center is committed to protecting the privacy and confidentiality of all personal information entrusted to us. Learn how we collect, use, and safeguard your data.

Privacy Policy

Effective Date: October 1, 2025

Last Updated: October 1, 2025

JRM Medical Center ("we," "our," "us") is committed to protecting the privacy and confidentiality of all personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jrmmedicalcenter.org, contact us, or use our services.

1. Information We Collect

We may collect the following categories of information:

  • Personal Identification Information: Name, phone number, email address, postal address, date of birth, gender.
  • Health-Related Information: Medical history, test results, appointment records, and any health information you choose to share with us.
  • Technical Information: IP address, browser type, operating system, cookies, and usage data for website improvement.
  • Communication Records: Messages, inquiries, and feedback submitted through our website, email, or phone.

2. How We Use Your Information

Your information may be used for:

  • Providing medical services and health advice.
  • Scheduling and managing appointments.
  • Responding to your inquiries and requests.
  • Sending important updates, health education, and awareness materials (with your consent).
  • Improving our website, services, and patient care.
  • Complying with legal, regulatory, and public health obligations.

3. How We Share Information

We respect your confidentiality. We only share your information when necessary:

  • With medical professionals involved in your care.
  • With trusted third-party service providers (e.g., laboratory services, IT support) under strict confidentiality agreements.
  • With regulatory or public health authorities when required by law.
  • With your explicit consent for referrals, second opinions, or collaborations.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information.

4. Data Security

We implement appropriate technical, organizational, and administrative measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Access & Correction

Access, update, or correct your personal information.

Deletion

Request deletion of your personal data (subject to legal and medical record retention requirements).

Withdraw Consent

Withdraw consent to non-essential communications.

Data Portability

Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze trends, and improve functionality. You can control cookies through your browser settings, but disabling them may affect website performance.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.

8. Children's Privacy

We do not knowingly collect information from children under 16 without parental or guardian consent. If we discover such data was collected inadvertently, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

JRM Medical Center

Cameroon: +237
Camtel: 621699009
MTN: 681531126
Orange: 694646538
Email: info@jrmmedicalcenter.org
Website: www.jrmmedicalcenter.org